30 Day No-Hassle Returns!
We want you to be happy with your purchase! If you have any questions, please contact us at firstname.lastname@example.org for refund information.
All orders (except customized items) are protected with a full 30 day money back guarantee from the date the order is placed. Just send us an email and let us know what you want to return. We'll email you a return label for the item. Your refund will be processed once the item arrives. That's it!
Sale items may be returned for store credit only.
Customized Items Return Policy: Once personalized, we cannot resell these items. Therefore, they are not protected by the same money back guarantee. Please order a proof if you're unsure of the options you've selected. If your item arrives and does not match the options chosen you will still receive a refund! However, if the item was printed exactly as requested, it cannot be returned.
Most purchases are also covered by a warranty. Warranty protection includes shipping damages and defective products. We will replace a defective chair mat with the same or similar product upon completion of the warranty process. To read about the warranty information please visit the Warranty Information page.
For shipping information please visit the shipping page.