Free Shipping: 2-7 business days
Standard Shipping: 2 - 7 business days
Expedited Shipping: 1-3 business days
Some products ship directly from the manufacturer. Processing times vary, see the individual product listing for processing time. Manufacturing time for chair mats and desk pads is 7 business days. Transit time for chair mats and desk pads is 1-3 days, depending on your location. Those items ship via FedEx Ground and a tracking number will be sent once the order has shipped.
Personalized items take 7-10 business days to produce if there is no proof required. Proofs add 3-5 business days to the turn around time. Personalized items shipped via Standard Shipping do not include a tracking number. To track personalized items please choose the Expedited Shipping option.
All other items ship within 24 hours via the chosen method during checkout. If possible, a tracking number is included but not guaranteed.
When Will I Get My Items?
ES Robbins products ship in 7 business days via FedEx Ground.
Personalized items ship within 3-5 business days via USPS.
All other items ship within 48 hours.
Tracking numbers are emailed and available in the "Order Status" tab in the footer.
Free shipping applies to all orders over $49 that have a shipping address within the contiguous United States. Hawaii and Alaska are discounted to $2.99
Please keep the processing time in mind when placing orders. We want you to get your package when you need it so call us if you have extenuating circumstances and need it expedited. Just reply to your order information and we'll be happy to try and accommodate. However, it may not be possible to accommodate all requests.
Many items ship FedEx or UPS. Therefore, they cannot be delivered to a PO Box. Only USPS can deliver to a PO Box. Always make sure to include your contact phone number in case we need to call you regarding issues with your order. Decorate Your Desk cannot be held responsible for errors made by the buyer when the order was placed. However, we will ALWAYS try to fix any problems that come up, no matter the reason.
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From The Blog
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“Customer service is always prompt and friendly. I had an issue with an item I ordered and was helped pretty fast. The item was just as pictured. Would shop again.”