Some products ship directly from the manufacturer. Processing times vary, see the individual product listing for processing time. Manufacturing time for chair mats and desk pads is 7 business days. Transit time for chair mats and desk pads is 1-3 days, depending on your location. Those items ship via FedEx Ground and a tracking number will be sent once the order has shipped.
Some items ship directly from China and will take 25 days to arrive. Please see product listings for details.
All other items ship within 24 hours via the chosen method during checkout. If possible, a tracking number is included but not guaranteed.
When Will I Get My Items?
ES Robbins products ship in 7 business days via FedEx Ground.
Personalized items ship within 3-5 business days via USPS.
All other items ship within 48 hours.
Tracking numbers are emailed and available in the "Order Status" tab in the footer.
Free shipping applies to all orders over $49 that have a shipping address within the contiguous United States. Hawaii and Alaska are discounted to $2.99
Please keep the processing time in mind when placing orders. We want you to get your package when you need it so call us if you have extenuating circumstances and need it expedited. Just reply to your order information and we'll be happy to try and accommodate. However, it may not be possible to accommodate all requests.
Many items ship FedEx or UPS. Therefore, they cannot be delivered to a PO Box. Only USPS can deliver to a PO Box. Always make sure to include your contact phone number in case we need to call you regarding issues with your order. Decorate Your Desk cannot be held responsible for errors made by the buyer when the order was placed. However, we will ALWAYS try to fix any problems that come up, no matter the reason.